Henann Garden Resort, Boracay

Our experience at Henann Garden Boracay was absolutely incredible! From the very first moment we stepped into the hotel, we were blown away by the inviting ambiance, delightful aroma, and the warm reception from the front office staff. The check-in process was seamless, thanks to the efficient assistance of Ms. Alyssa, who not only facilitated an early check-in but also surprised us with a room upgrade to the spacious Premier suite. The bellmen were incredibly courteous, leaving us with nothing but praise for their kindness. Our upgraded room was a dream, impeccably clean, well-equipped with modern amenities, and even fulfilled all our special requests. The complimentary chocolates and the personalized birthday cake made us feel truly cherished. The multiple pools, operating from 9 am to 9 pm, provided ample relaxation and fun, and the direct access to the beach was a definite highlight. Although the breakfast was of high quality, we had hoped for a wider variety of selections. The exceptional service extended beyond our expectations; every staff member, including the guards, was caring and attentive. Their immediate assistance when I was stung by a jellyfish showcased their genuine concern for guests' well-being. Considering the outstanding experience, the price felt entirely justified. Special commendations to Ms. Alyssa from the Front Office Department, whose personalized service and warm demeanor made our stay memorable. We are eagerly looking forward to returning to Henann Garden Boracay next year – it truly felt like a home away from home!!

Terrible service...avoid this hotel. Booked and paid for 4 rooms 5 months in advance and upon check-in they didn't give the us the room type that was initially requested. The air conditioner in one of the deluxe rooms leaked all over the floor so they had to send maintenance to take it apart. No effort was made to try to do courtesy upgrades or compensation for the terrible experience. Lifeguards are no where to be found around the pools where tons of kids are swimming. Wifi is practically unusable at 2 mbps download speed. This is far from a 5 star hotel. I would get it a max of 3 stars for the facilities and negative stars for the service.

1st time to visit with friends in May 2022, 2nd time this Dec 2023 with my family I must say this is a family friendly hotel. My family liked the place. On the first visit, we booked the Premium rooms (good for 2pax,with balcony and restroom with a tub). On the 2nd visit, we booked the Family Room (good for 4pax, with 2 restrooms, no balcony, and no tub) And we received welcome chocolates this time. I think the importance of booking a room with a balcony is that you can air dry your wet swimwear. Beach towels and mats can be borrowed. They provide glass pitchers per room so that you can get drinking water from their common water dispensers that you can find in the hallways. The breakfast buffet starts at 6:00 but we always opt to have it at 7:00am where it's not too early to eat and there are no long queues yet. You should be a bit early to avoid the long queueing. I tried the in-room massage service too but was quite disappointed as I felt the masseuse was already tired and a bit grumpy at 2:00pm. Her strokes were not uniform and the supposedly 1hour massage didn't feel like an hour. I paid 600+tip for that. Can't help but compare with the massage service in Astoria coz at 400pesos, you'll get a very relaxing 1hour massage and the masseuse was really professional. I won't hesitate to book Hennan Garden for the 3rd time though, for their quality service when it comes to accommodations. 👌🏻Better get a room with a balcony again

Our second trip to Boracay and our second Henann. Both were excellent, and our poolside room was fabulous. Just step into the pool. The food was very good, breakfast has a large selection from various countries and the staff were very good. Most nights, there are a troupe of fire dancers outside the restaurant, and these are very entertaining. Very good experience marred only by the rain, but we had a great time. 5 more Henann to try.

My family and I enjoyed the place well. The rooms we booked was very clean. We were happy with the complimentary breakfast, it was very scrumptious. The pool was also good it’s unique and the best thing is that there were a lot of trees around. I had my braid done beside the pool and the ate was super kind and meticulous. Overall, it was a great stay.

I recently had the pleasure of staying at Henann Garden Resort in Boracay and I must say it was a delightful experience. From the moment we arrived, the staff greeted us warmly and made us feel right at home. The resort itself is beautiful, with lush gardens and a stunning pool area. The rooms were spacious, clean, and comfortable, providing a peaceful haven after a day of exploring the island. The location is also fantastic, just a short walk away from the famous White Beach, where we could enjoy the crystal-clear waters and picturesque views. There were also plenty of restaurants, shops, and entertainment options in the vicinity, making it convenient for us to explore the local scene. One aspect that truly stood out to me during our stay was the exceptional service. The staff went above and beyond to ensure our needs were met, always with a smile on their faces. Whether it was arranging transportation, giving recommendations on local attractions, or catering to dietary preferences at the resort's restaurants, their attention to detail and genuine care made our stay even more special. I also appreciated the wide range of facilities and amenities offered at Henann Garden Resort. We took advantage of the fitness center, spa, and even enjoyed a relaxing massage by the pool. The resort also had multiple dining options